Privacy Policy

Information We Collect

We collect personal information in three main ways: information you provide directly, information collected automatically when you use our website, and information we receive from third parties.

Information You Provide

We collect information you voluntarily provide when making a booking, signing up for our newsletter, or contacting us. This may include:

• Your name, email address, and phone number.
• Dining preferences and special requests, such as dietary requirements or accessibility needs.
• Payment details for private dining deposits or pre-paid experiences.

Information Collected Automatically

When you visit our website, we automatically collect certain technical information to help us understand how the site is used and to keep it secure. This may include:

• Your IP address, browser type, and device information.
• Pages visited, time spent on the site, and interactions with page elements.
• The referring website or search terms that brought you to our site.

Information from Third Parties

We may receive information from booking platforms or social media if you interact with us there. This may include:

• Reservation details from third-party booking services you use to make a table booking.
• Publicly available information from social media profiles when you engage with our posts or send us a direct message.

How We Use Your Information

We use your personal information to provide and improve our services, and to meet our legal obligations. The primary purposes are:

1. Manage reservations and communicate with you about your booking, including confirmation and reminders.
2. Send newsletters and promotional material if you have opted in to receive them.
3. Respond to enquiries, feedback, and requests for information.
4. Improve website functionality and user experience based on aggregated usage data.
5. Comply with legal obligations, including those related to the operation of our physical casino.

Disclosure of Information

We do not sell your personal information. We may share information with trusted third parties only as described below.

Third-Party Service Providers

We may share information with trusted service providers who assist us in operating our website and business. These providers are contractually required to protect your information and use it only for the services we request. They may include:

• Booking platform providers that manage online reservations.
• Email marketing services that deliver our newsletter and promotional communications.
• IT and hosting providers that maintain our website and data systems.

Legal Requirements

We may disclose information if required by law or to protect our rights and safety. This includes compliance with New Zealand laws and regulations, and responding to lawful requests from authorities such as the Police or the Department of Internal Affairs.

Data Storage and Security

We take reasonable steps to protect your personal information from loss, unauthorised access, misuse, and disclosure. These steps include:

• Secure servers and encrypted connections for data transmitted through our website.
• Access restricted to authorised staff who need the information to perform their duties.
• Regular review of our security practices and procedures.

While we work hard to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to responding promptly to any suspected data breach in accordance with the Privacy Act 2020.

Your Rights and Choices

Under the New Zealand Privacy Act 2020, you have the right to request access to and correction of your personal information. You can:

• Request a copy of the information we hold about you.
• Ask us to correct inaccurate or incomplete information.
• Contact us using the details at the bottom of this page to make a request.

We will respond to access and correction requests within 20 working days, as required by law. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner.

Cookies and Tracking

Our website uses cookies to enhance your browsing experience and analyse site traffic. Cookies are small text files stored on your device. We use:

• Essential cookies for site functionality, such as remembering your cookie preferences.
• Analytics cookies to understand visitor behaviour and improve our content.

You can control cookies through your browser settings. You may choose to block or delete cookies, but this may affect how the website functions. For more details, please read our Cookie Policy.

Physical Casino and CCTV

For the safety and security of our guests, we operate CCTV in public areas of the restaurant and physical casino. Entry to the casino requires age verification and may involve collection of identification details as required by law.

• CCTV footage is used for security and incident investigation, and is accessible only to authorised staff.
• Identification details are collected for age verification and legal compliance, and are handled in accordance with this policy.
• Casino operations are face-to-face only; no online gambling data is collected through this website.

Our casino is a real, physical space within the restaurant. We do not offer online gambling, and we do not collect or store online gambling data.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with a revised effective date.

• Material changes will be highlighted on the website.
• Continued use of the website after changes constitutes acceptance of the updated policy.

The current effective date is 18 September 2026.